Our Quality Guarantee

We aim to make sure our customers have the best experience possible when working alongside us.

We offer a full quality guarantee, a price match promise, priority service and express delivery to make sure you get exactly what you need from the process.

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We'll try to beat any quote!

We always do our best to ensure our customers are recieving the highest quality service at the lowest possible price. If you can find a genuine cheaper quote for the same product elsewhere, we will do everything we can to beat it.

What you need to know

- We will aim to beat the price of a competitors item, not the delivery charge.

- We can only price match for other U.K. based companies.

- We are unable to price match on trade sites or if the product is part of a finance plan.

- The product we are matching must be exactly the same as outlined on our website.

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Our Quality guarantee*

If you are not happy with your product for any reason (except for situations out of our control such post proofing incorrect text, misspelling, wrong address, etc.), please contact us within 48 hours of delivery and we will offer you a free reprint or a refund. Please be aware that we may ask you to return the originals.


*Terms and Conditions apply

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Running behind schedule?

We offer a priority service and next day delivery on many of our items. Please get in contact for more information on how we ensure you get your products as quickly as possible.

The Royal Photographic Society
The Royal Photographic Society
27/03/2022
DS Creative has - and continues to print - a quarterly small-run publication and exhibition display boards. Everything has been done to a high standard, in a timely way and well-packed for shipping to us. Plus great value, too. Recommended.
hariom meena
hariom meena
25/03/2022
Alice Cassinelli
Alice Cassinelli
22/03/2022
Absolutely lovely staff couldn’t do enough to help us with our menus! Great quality and we defiantly use again!
Dean Staniland
Dean Staniland
06/03/2022
Used paul and his team for all our printing and website needs. Very professional. Highly recommended.
Lisa thompson-cox
Lisa thompson-cox
01/03/2022
Sheffield Flourish always DS Creative for our Marketing material. Great quality and very fast. Nice and friendly team
Hallam TSA
Hallam TSA
01/03/2022
Great service, always helpful and a fast turnaround
Eve Moffat
Eve Moffat
23/02/2022
Really impressed with the customer service, speed and quality of the save the date cards that I ordered from DS Creative! They were incredibly helpful in setting up my order and were able to correct a mistake I'd made quickly and without trouble. Can't wait to order my wedding invitations here, amazing company!
Stephen Birt
Stephen Birt
25/01/2022
We recently used DS Creative for stickers for our company. Right from first email we found them to be really accommodating. Products arrived as promised and of a superb quality. Would not hesitate to use them again.
Jill Frusciante
Jill Frusciante
20/01/2022
As always Paul and his team provided a fast excellent and professional service Thanks again
Liam Rains
Liam Rains
16/12/2021
Fantastic service and extremely helpful throughout the entire process. We will definitely be using them again in future.