Our Quality Guarantee

We aim to make sure our customers have the best experience possible when working alongside us.

We offer a full quality guarantee, a price match promise, priority service and express delivery to make sure you get exactly what you need from the process.

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We'll try to beat any quote!

We always do our best to ensure our customers are recieving the highest quality service at the lowest possible price. If you can find a genuine cheaper quote for the same product elsewhere, we will do everything we can to beat it.

What you need to know

- We will aim to beat the price of a competitors item, not the delivery charge.

- We can only price match for other U.K. based companies.

- We are unable to price match on trade sites or if the product is part of a finance plan.

- The product we are matching must be exactly the same as outlined on our website.

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Our Quality guarantee*

If you are not happy with your product for any reason (except for situations out of our control such post proofing incorrect text, misspelling, wrong address, etc.), please contact us within 48 hours of delivery and we will offer you a free reprint or a refund. Please be aware that we may ask you to return the originals.


*Terms and Conditions apply

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Running behind schedule?

We offer a priority service and next day delivery on many of our items. Please get in contact for more information on how we ensure you get your products as quickly as possible.

Tim Bird
Tim Bird
25/03/2021
The DS Creative team have supported for more than 5 years, with websites, hosting and printing. This support arrangement has grown into a trusted relationship, i don't go anywhere else. Paul and his team are always ready to give great service. I fully recommend DS Creative.
Richard Green
Richard Green
22/02/2021
Excellent printing business, fast and efficient
rich h
rich h
14/11/2020
I had 500 calenders printed with DS an their quality and customer service was brilliant. I'd give Ds more than 5 stars if I could . Will use again Thanks
Louis Kirby
Louis Kirby
24/10/2020
Fantastic. I needed a single copy, high quality gloss paper print and was amazed at the results.Very professional and helpful staff. Can't recommend enough.
Lori Taylor
Lori Taylor
07/10/2020
Great company to work with - helpful, friendly and really professional. Very happy with the work they've done for us.
Martin Brown
Martin Brown
13/08/2020
Very helpful
christopher michael baker
christopher michael baker
03/06/2020
I have known Paul for around 20 years now & he has always been kind & attentive, he has got better with age, like a fine wine !!. A bit like me really,...…. so that's two good vintages !!.
Michael Keys
Michael Keys
21/05/2020
From start to finish, absolutely outstanding work - excellent communication and could not do enough to help. Produced exactly what I wanted to precise specification with no issues whatsoever. Highly recommended for all your print and creative projects.
David Da Silva
David Da Silva
23/03/2020
Excellent products (business cards and flyers), coupled with an outstanding customer service. Well done guys!
Slim Society Fat Loss & Health
Slim Society Fat Loss & Health
09/03/2020
10/10! Paul was amazing. He helped me personalise my design and product to make sure it was perfect. He is extremely skilled and knowledgeable and really looking to help his customers get exactly what they are looking for with their design & product. This comes across instantly and I am very grateful for his and DS Creatives help. I will definitely be returning & recommending them to friends and business associates. Could not be better. Thanks so much